Campus and Housing Coordinator
The Smithsonian Environmental Research Center (SERC) is the leading environmental science and education institute of the world's largest museum and research complex. SERC also leads the Smithsonian in sustainability, with 7 LEED Platinum buildings and a commitment to achieving a net zero campus within the next few years. Located just 25 miles from the nation’s capital, our 2,650-acre campus in Edgewater MD spans forests, wetlands, marshes, and farmland including 6 miles of walking trails and 15 miles of protected shoreline on the Chesapeake Bay, the nation’s largest estuary.
In addition to world class science and education, SERC is growing in size and reputation as an internationally significant convening center. Currently, we have 7 visitor cottages, 2 dorms, a variety of meeting and conference spaces, both indoors and outdoors, and plans to expand in the near future. We host multi-day workshops, conferences, education summits, retreats, and diverse special events. Local and international guests include scientists, scholars, students and interns, educators, government officials, environmental and business professionals, community groups and many others.
The main responsibilities of the Campus and Housing Coordinator include managing reservations, payments, and services for on-site lodging, conferences, workshops, travel, public engagement programs and other events and activities. The Coordinator serves as the primary point of contact at SERC for all housing and meeting space requests, and for providing necessary information to SERC scientists and administration, facilities and maintenance staff and security personnel. Duties also include assisting with purchasing of materials and services and with travel arrangements for local and international scientists, professionals and government officials. The Coordinator will also contribute to program analysis and marketing plans for convening and events and support other administrative functions. This position will be part of the SERC administration and operations team. Office space and a laptop computer will be provided. Limited telework may be possible.
As a member of the SERC and Smithsonian community, the Campus and Housing Coordinator will join an inclusive group of passionate, skilled and dedicated people united by our commitment to environmental stewardship, sustainability and justice. The right candidate will play an important role in shaping SERC's identity as a globally important convening center and helping to engage diverse visitors from around the world about our shared future on a sustainable planet.
All applicants will be considered regardless of their background. Strong candidates will have some or all of the following:
- Significant experience in housing and/or organizational management, procurement, travel administration and/or significant professional experience with complex business operations and management.
- Experience with program planning and administration, in order to effectively integrate and coordinate housing management functions and activities in support of SERC operations and programs.
- Experience with organizational budgeting and financial management.
- Ability to analyze and make decisions to resolve issues and problems in Housing and Scheduling activities, policies, processes, and coordination and integration efforts with little supervision.
- Ability to implement policies and procedures pertaining to housing management activities and programs.
- Significant experience with typical office productivity software (e.g., MS Office) and skill in using word processing and spreadsheet functions.
- Ability to learn on-line financial, procurement and travel administration systems used by the Smithsonian and the federal government.
- Ability to provide high quality customer service, and to handle any potential difficult situations or stressful interactions with guests in a professional manner.
- Ability to communicate with a wide range of people, government, business and non-profit organizations, the general public, and other constituents including local, national and international guests.
To apply, and for more details about the position, visit the following link: https://trustcareers.si.edu/postings/e03556f2-20b3-49bc-9f17-bcef0125a6eb
Questions about this position may be sent to SERCcampusmanager@si.edu. DO NOT send applications to this email.
The Smithsonian Environmental Research Center (SERC) is the leading environmental science and education institute of the world's largest museum and research complex. SERC also leads the Smithsonian in sustainability, with 7 LEED Platinum buildings and a commitment to achieving a net zero campus within the next few years. Located just 25 miles from the nation’s capital, our 2,650-acre campus in Edgewater MD spans forests, wetlands, marshes, and farmland including 6 miles of walking trails and 15 miles of protected shoreline on the Chesapeake Bay, the nation’s largest estuary.
The Smithsonian Institution is an equal opportunity employer, committed to a policy of non-discrimination on the basis of race/ethnicity, national origin, sex, gender identity and expression, sexual orientation, age, religion, marital, parental, or caregiver status, and disability. The SERC community recognizes the value of workforce diversity, and we strongly encourage candidates from all backgrounds to apply. We recognize that each applicant for this role will bring unique skills, knowledge, experiences, and background to this position.
